Privacy Policy

Last updated: October 12, 2026

This Privacy Policy explains how MA Outdoor Services LLC ("MA Outdoor," "we," "us," or "our") collects, uses, and shares information when you visit maoutdoorservicesllc.com (the "Site"), contact us, or request a quote for our outdoor living services in the Charlotte, North Carolina area. By using the Site or contacting us, you agree to the practices described here.

Information We Collect

Information you give us. When you fill out a form, request a free estimate, call, text, or email us, we collect the details you choose to share. This usually includes your name, phone number, email address, your property's location or service area, and a description of the project you are planning.

Information we collect automatically. When you visit the Site, we and our providers automatically collect certain technical information through cookies and similar technologies. This may include your IP address, device and browser type, pages viewed, links clicked, the site or ad that referred you, and general location inferred from your IP address.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, understand how it is used, and measure and improve our advertising. These include analytics and advertising tools such as Google Analytics, Google Ads, Microsoft Clarity, and the Meta (Facebook and Instagram) advertising pixel. We may add similar tools from other advertising and search platforms in the future, such as Microsoft Advertising (Bing) and AI search or assistant platforms. These tools may set their own cookies and collect information about your activity on the Site and, in some cases, across other sites and services.

We use Microsoft Clarity to understand how visitors use the Site through behavioral metrics, heatmaps, and session replay, so we can improve it. Clarity captures information such as clicks, scrolling, mouse movement, and the pages you view, using first-party and third-party cookies and similar technologies. Microsoft processes this data as described in the Microsoft Privacy Statement at https://www.microsoft.com/privacy/privacystatement.

When you first visit the Site, we ask whether you accept marketing cookies. The Meta advertising pixel stays switched off until you accept, and it sends no information about your visit unless you do. If you decline, it stays off and we will not ask again in that browser. Analytics tools, including Google Analytics, Google Ads, and Microsoft Clarity, help us measure how the Site performs and are not covered by that choice. You can change your decision at any time using the Cookie Preferences link in the footer of any page. You can also control cookies through your browser settings and opt out of many advertising cookies using the tools listed in the "Advertising Choices" section below.

How We Use Your Information

We use the information we collect to respond to your inquiries and provide quotes and estimates, schedule and perform the services you request, communicate with you about your project, improve the Site and our services, measure and improve our marketing and advertising, prevent fraud and misuse, and comply with our legal obligations.

How We Share Your Information

We do not sell your personal information for money. We share information only as described here:

  • Service providers. With companies that help us run our business and the Site, such as hosting, form and email providers, scheduling tools, and analytics providers, who may only use the information to perform services for us.
  • Advertising and analytics partners. With platforms such as Google and Meta so we can measure and improve our advertising, as described above. Some of this sharing may be considered "sharing" for targeted advertising under certain state privacy laws.
  • Professional advisors and legal reasons. With advisors such as accountants and attorneys, or when we believe disclosure is necessary to comply with the law, enforce our agreements, or protect the rights, safety, or property of MA Outdoor, our customers, or others.
  • Business transfers. In connection with a merger, sale, or other transfer of our business or assets.

Advertising Choices

You can limit interest-based advertising through these tools:

  • Google Ads and Analytics: adssettings.google.com and tools.google.com/dlpage/gaoptout
  • Meta (Facebook and Instagram) ad preferences: in your account settings on each platform
  • Digital Advertising Alliance: optout.aboutads.info
  • Network Advertising Initiative: optout.networkadvertising.org

Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and opt out of marketing messages or targeted advertising. To make a request, contact us using the details below. We will respond as required by applicable law. We will not discriminate against you for exercising these rights.

California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information. You can exercise these rights by contacting us below.

Data Retention

We keep your information for as long as needed to provide our services, respond to your inquiries, and meet our legal, tax, and business requirements, after which we delete or de-identify it.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

The Site may link to third-party websites and services, such as our social media pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above. Your continued use of the Site after an update means you accept the revised policy.

Contact Us

MA Outdoor Services LLC
Charlotte, North Carolina
Phone: (704) 681-4597
Email: maoutdoorservice@gmail.com